Cranky when Word "helps" you format? You're not alone. Read about how to avoid some of those things that make you yell "Aaarrgh!"

— First appeared GLAALA Leadership Exchange, August 2008

Understanding styles is a large part of taming Word. So grab your spurs and saddle and ride in styles!

— First appeared IGetIt! Newsletter, 10/07

Mail merge can be frustrating. Follow these step-by-step instructions to find out how to merge a letter with a list of names and addresses saved in a Word table.

— First appeared IGetIt! Newsletter, 2/07

Follow these step-by-step instructions to find out how to merge a letter with names in your Outlook Contacts folder.

— First appeared IGetIt! Newsletter, 4/07

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